FAQ – Frequently asked questions

Checkin a checkout
• Checkin is from 2 pm, but if we have the apartment ready earlier, happy to do early checkin
• Checkout is until 11am , late checkout is possible, but always subject to availability
Luggage storage
• Luggage storage is possible directly in the house free of charge
• There is a café directly in the house, where all our guests have 10% discount on everything and we highly recommend taking breakfast or lunch there: you can see other details at: www.thespot.cz
• The café also provides pickup of to-go dishes, which you can take directly to your apartment
• We can provide transfers from and to the airport and other destinations within Czech Republic or Germany, Austria , Poland, Slovakia etc.
• It is possible to reserve a parking place with your reservation directly in the house in an underground garage
• Price for parking is 20 EUR / 510 CZK / day and needs to be reserved beforehand
• We have a very fast wifi network available in the whole house with speeds of 200 -500 mbps
• TVs are smart TVs with netflix , Youtube and other applications and has a satellite channels in many languages including: English, German, French, Italian,  Spanish, Russian, Turkish, Arabic and others
Daily cleaning
• Daily cleaning is possible at an extra charge of 15 euros per cleaning
Laundry service
• Laundry service: costs 15 EUR per washload ( approx. 7-8 kg of laundry ) and is returned within 24 hours
• Ironing service or other cleaning: is not provided


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